Golden Hour Home Care Privacy Policy

Information We Collect

Golden Hour Home Care may collect contact information, care inquiry details, appointment preferences, communication consent, and information submitted through our website, forms, booking pages, chat widget, phone calls, email, or CRM interactions.

How Information Is Used

We use information to respond to inquiries, schedule care assessments, communicate about requested services, maintain client and lead records, provide customer support, and send marketing messages only when the recipient has expressly opted in.

SMS and Mobile Information

When you expressly opt in, Golden Hour Home Care may send recurring marketing and promotional text messages. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. Reply STOP to unsubscribe or HELP for help.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except aggregators and service providers that support delivery of the text messaging program.

Information Sharing

We may share information with service providers that help operate our website, CRM, communications, scheduling, and business systems, or when required by law. We do not sell personal information.

Data Security and Retention

We use reasonable administrative and technical safeguards designed to protect information. Information is retained only as reasonably necessary for the purposes described in this policy and applicable legal or operational requirements.

Your Choices

You may request access, correction, or deletion of your information by contacting us. You may withdraw SMS consent at any time by replying STOP and may request assistance by replying HELP.

Contact

Questions can be sent to [email protected] or by calling 770-373-5627.

Business address: 1115 Lawton Place Southwest, Atlanta, GA 30310.